Question 1

Are your products authentic?

Accepted Answer

Yes. Every sealed item ships factory sealed. Singles are inspected under a lightbox for centering, edges, and surface. If anything ships in a condition other than described, we'll make it right.

Question 2

Where do you ship from?

Accepted Answer

All orders ship from Ontario, Canada. Standard delivery is 1–3 business days within Canada.

Question 3

Do you ship internationally?

Accepted Answer

Currently we ship within Canada. US and international shipping is coming soon — join our Collector Club for the announcement.

Question 4

How are cards packaged?

Accepted Answer

Every single is sleeved in a penny sleeve and placed in a top-loader, then packed with bubble wrap in a rigid mailer. Sealed product is boxed with padding to prevent dings.

Question 5

Can I return an item?

Accepted Answer

Sealed product can be returned within 14 days if unopened. Singles are final sale unless they arrive not as described. See our Returns Policy for full details.

Question 6

Do you buy cards?

Accepted Answer

Yes — we buy singles and sealed product from Canadian collectors. Email support@elitepulls.ca with a list and photos for a quote.

Question 7

Do you offer local pickup?

Accepted Answer

Not currently. Everything ships via tracked Canada Post.

Question 8

When will restocks happen?

Accepted Answer

Restock dates are announced first to our Collector Club members. Sign up on any page to get restock alerts before the public drop.

Frequently Asked Questions